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13 guides
Getting started
Create your GetBakeryPOS accountSign up for GetBakeryPOS, name your bakery, choose country, currency, time zone and language. Takes about two minutes; no card needed. 2 min
Add your shop, registers and staffSet up your bakery location with address and receipt header, add registers and cash drawers, and create staff logins with the right roles. 10 min
Import your products from a spreadsheetImport bakery products from a CSV: names, categories, prices, sizes as variations, barcodes and items sold by weight. With a checklist for a clean import. 30 min
Publish your online storeYour online store is generated from your product catalogue. Choose what shows online, set pickup dates and deposits, connect a domain and share the link. 10 min
Selling
Take a pre-order with a depositRecord a bakery pre-order with pickup date and time, take a deposit by cash, card or a custom method, and print the customer copy with the balance due. 1 min
Take a custom cake order with a photoRecord a custom cake order with size, flavour and filling modifiers, the exact inscription, a reference photo attached, a deposit and the pickup date. 3 min
Collect the balance at pickupFind a pre-order by name, phone or order number, collect the balance due, print the receipt and close the order. 1 min
Kitchen
Set par levels and print the production listSet par levels for case items, then print tomorrow's bakery production list that adds pre-orders to pars, split by oven, decorating and packing. 20 min
Write a recipe and record a production runCreate a bakery recipe with ingredients and wastage, then record a production run that deducts ingredients from stock and adds finished goods. 10 min
Stock & scales
Set up scale barcodesConfigure weight-embedded scale barcodes: prefix, SKU length and weight digits, match product codes with your label scale, and test one item. 15 min
Turn on lot numbers and expiry datesEnable lot numbers and expiry dates, set shelf life per product, choose what happens to expired stock, and print dates on labels. 10 min
Settings
Set tax rates: sales tax, UAE VAT, Pakistan sales taxCreate tax rates and tax groups, choose whether prices include tax, and apply the right tax to each bakery product in the USA, UAE or Pakistan. 10 min
Change the language of screens and receiptsLet each staff member use their own language, print receipts in your customers' language (including Arabic and Urdu right-to-left), and edit translations. 5 min
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Support questions
Where do I start with GetBakeryPOS?
Follow the four Getting started guides in order: create your account, add your shop and staff, import products, publish your online store.
How do I contact support?
WhatsApp in the UAE and Pakistan, email everywhere (Show support email below), and screen share for setup.
Is help available in Spanish or Urdu?
Support answers in English, Spanish and Urdu; Arabic on request in the UAE.
What are the support hours?
Business hours in the US (Central), UAE and Pakistan; messages after hours are answered the next business morning.
Can someone set it up for me?
Yes — book a switching call and we import your products and walk you through the rest.
Is there a user manual?
These guides cover the bakery workflows step by step; the app also has contextual help on its screens.
I found a mistake in a guide.
Thank you — tell us through the contact form and we will fix it.
How do I export my data?
Products, customers and reports export to CSV from their list screens.
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