Switching
Switch bakery POS systems in six days, for free.
We import your products and customers for you, your open pre-orders move with their deposits, and the old register stays as a backup until you’re sure. No setup fee, no import fee.
Moving from Square, Toast, Clover, BakeSmart or a paper order book.
The plan
What does a six-day bakery POS switch look like?
Start on a Monday in a quiet week. By Sunday every register is on the new system, and nothing was lost on the way.
- Monday
Export
Download products, customers and (optionally) suppliers from your current POS as CSV. Note open pre-orders.
- Tuesday
Import
Start your trial; we import the CSVs for you and check prices, sizes and categories.
- Wed–Thu
Fill the gaps
Add deposit rules, scale codes, par levels, staff logins. Connect printer and drawer.
- Friday
Pre-orders move
Re-enter open pre-orders with their deposits; take all new ones in GetBakeryPOS.
- Saturday
Side by side
Run the new register at one counter; the old one stays as backup.
- Sunday
Switch
Move every register. Keep the old account read-only for history.
What moves across, and what doesn’t?
| Data | Moves? | How |
|---|---|---|
| Products, prices, categories | Yes | CSV import, including sizes and barcodes |
| Customers and phone numbers | Yes | CSV import |
| Suppliers | Yes | CSV import |
| Opening stock | Yes | CSV import or a stock count |
| Open pre-orders with deposits | By hand, once | Re-entered once with the deposit recorded |
| Past sales history | No | Keep the old system read-only or export reports |
| Gift card balances | By hand, once | Re-issued as customer balances |
Tip for a clean import
Before exporting, delete products you no longer sell and merge duplicates (“Concha”, “concha vanilla”, “CONCHA”). A clean catalogue becomes a clean online store.
Switching questions
How do I switch bakery POS systems without losing orders?
Export products and customers as CSV, import them into a trial, re-enter open pre-orders with their deposits, run both systems side by side for a day, then move the counter. The six-day plan on this page is the order we recommend.
What does switching cost?
Nothing. Import help is free, there is no setup fee, and the first 30 days are a free trial.
Can you import from Square, Toast, Clover or BakeSmart?
Yes — all of them export CSV files of items and customers, which we import. See each comparison for specifics.
Can I keep my sales history?
Past sales stay in your old system: keep it read-only for a while, or export the reports you need for tax. Products, customers and stock move across.
What about my contract with the old provider?
Check its end date and any cancellation terms first. We can prepare everything so you switch on that date.
Will my printer, scanner and cash drawer work?
Most standard receipt printers, USB/Bluetooth scanners and printer-driven cash drawers do. Proprietary terminals tied to one vendor do not. See the hardware guide.
Do I need a new card terminal?
Only if your current one is locked to your old POS company. Card payments run through your own processor’s terminal.
When is the best time to switch?
Three to six weeks before your busy season, never during it. If Rosca or mooncake orders are coming, switch early enough to take those pre-orders in the new system.
How long does it take?
Under a week, with an hour for the actual switch.
No question matches that. Try another word, or ask us on the demo.
Move before the next season.
