Custom cake orders

Custom cake order software that counts down to pickup.

Size, flavour, filling, inscription, the customer’s reference photo, the deposit and the pickup date — on one order, from the first conversation to the moment the box leaves the counter.

A custom celebration cake, shown as a sugar-paste illustration
1Size & servings10-inch base, serves 40
2Flavour & fillingTres leches, strawberry
3Inscription & photo“Feliz 15, Sofía” + reference photo
4Pickup & depositSat 11:00 · 50% paid

Drag the cake to spin it. Scroll or use the slider to pull the tiers apart.

  1. Size & servings: 10-inch base, serves 40
  2. Flavour & filling: Tres leches, strawberry
  3. Inscription & photo: “Feliz 15, Sofía” + reference photo
  4. Pickup & deposit: Sat 11:00 · 50% paid
  1. T-14Order & tastingSize, flavour, design idea
  2. T-10Deposit takenOrder confirmed
  3. T-5Design lockedLast day for changes
  4. T-2Bake & fillOn the production list
  5. T-1DecorateDecorator opens the order
  6. T-0PickupBalance paid, photo taken

Everything on one order

What goes on a custom cake order?

Six things decide whether the cake is right: the size, the flavours, the words, the look, the date and the money. Each has its own field, so nothing lives in a chat thread.

  • Size as a variation, so the price follows it.
  • Flavour, filling, frosting as priced modifiers.
  • Inscription typed once, spelled right, printed for the decorator.
  • Reference photo attached to the order.
  • Pickup date and time, and the bake day it implies.
  • Deposit and balance, recorded as payments.
Cake order · example Deposit paid
Customer
Sofía M. · pickup Sat 11:00
Size
2 tiers: 10″ + 6″ (serves ≈ 45)
Flavour
Tres leches · strawberry filling
Finish
Buttercream, pastel pink, sugar flowers
Inscription
“Feliz 15, Sofía”
Notes
No nuts. Gold “15” topper supplied by family.
Reference photo attached to the order: a tiered cake with sugar flowersreference.jpg attached

How it works

Four steps from conversation to cake box

Most counter staff learn it in one shift. The decorator only ever needs the order screen.

  1. 3 min

    Build the order

    Choose the size variation, add flavour and filling modifiers, type the inscription exactly as it should be piped.

  2. 30 sec

    Attach the photo

    Attach the customer’s reference picture or sketch to the order instead of saving it in a phone chat.

  3. 1 min

    Take the deposit

    Partial payment now; the balance and pickup date print on the customer’s copy.

  4. pickup day

    Decorate and hand over

    The decorator works from the order on a tablet; at pickup the counter collects the balance.

How many servings in each cake size?

Standard party slices are about 1 × 2 inches and 4 inches tall. Put your own serving counts in the size variation names so the counter can answer “how many people?” without guessing.

Industry rule of thumb, not a guarantee — cut size changes everything.

Read: how to price custom cakes
SizeServingsTypical use
6-inch round8–124 layers of sponge
8-inch round20–24Most birthday cakes
10-inch round28–38Quinceañera base tier
12-inch round40–56Wedding base tier
Quarter sheet24–30Office parties
Half sheet48–60School and church events

What the decorator stops asking

These are sample reviews, written to show how bakeries use each feature. Real, named reviews replace them as customers share them.

Sample review

“Our Rosca orders used to live in a spiral notebook. Now every order has a pickup day and a deposit, and on January 5 the bake list tells us exactly how many to make.”

Panadería owner · Houston, TX · Rosca pre-orders

Custom cake order questions

What is custom cake order software?

Custom cake order software records everything about a made-to-order cake in one place — size, flavours, fillings, inscription, reference photos, pickup date, deposit and balance — so the counter, the baker and the decorator work from the same order. In GetBakeryPOS it is part of the register, not a separate app.

Can I attach the customer’s photo to the order?

Yes. Attach the reference image (a photo, a screenshot or a sketch) as a document on the order. The decorator opens it from the order on the day.

How do I price sizes, flavours and extras?

Use size variations (6-inch, 8-inch, half sheet…) for the base price and modifiers for fillings, fondant, figures or fresh fruit, each with its own price. The total builds itself as you choose. Our guide How to price custom cakes walks through it.

Can customers order a custom cake online?

Standard sizes and flavours can be ordered from your online store with a pickup date. Fully custom designs usually start with a conversation; take those at the counter or on WhatsApp and record them as an order with the photo.

How are deposits and balances handled for cakes?

The deposit is recorded as a partial payment on the order. The balance is shown on the order and the customer copy, and is collected at pickup. Reports show cake deposits you are holding.

What if the customer changes the design?

Edit the order: modifiers and price update, the deposit stays attached. Set a “design lock” day in your policy (we suggest five days for tiered cakes) and print it on the receipt.

How does the decorator see the order?

On a tablet or the kitchen screen: the order shows the inscription, the notes and the attached photo. Custom cakes also appear on the production list for their bake day.

Can I note allergies on a cake order?

Yes — write them in the order notes, which print on the kitchen copy. Your own allergen process and labelling rules still apply; the software records what you tell it.

How many people does an 8-inch cake serve?

Usually 20–24 party slices (1 × 2 inch, 4 inches tall). The servings chart on this page gives the common sizes; adjust it to how you cut.

Which plan includes custom cake orders?

Bakehouse and Commissary. Counter includes pre-orders with deposits but not the photo-and-notes cake order.

Take your next cake order with the photo attached.

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